Computer repair without the guesswork. Free diagnostics, clear estimates, and honest help for laptops, desktops, malware, startup failures, and dying drives. Based in Festus, Missouri. Serving Jefferson County and south St. Louis County by appointment.
If your machine is showing any of the following, you're in the right exam room. Bring it in, or we'll come to you.
Boot times that grow by the week. Beachballs, spinners, the fan that won't quiet down. Diagnose, clean, swap, tune.
Common in: 4+ yr old laptops & desktops ℞ 02 · RecoveryDrive health checks, file recovery guidance, and a real backup plan before warning signs turn into lost photos.
Common in: HDDs, SSDs, SD cards ℞ 03 · MalwareRansomware, scareware, the "Microsoft" who isn't Microsoft. Clean it out, lock it down, teach you how to spot the next one.
Common in: Windows · browsers ℞ 04 · RepairScreens, batteries, keyboards, charging issues, fan problems, motherboards. Internal component replacement, the real fix.
Common in: laptops, gaming PCs ℞ 05 · NetworkDead spots, drops, mesh confusion, smart-home setups. Map the house, place the hardware, make every room a good room.
Common in: 2,000+ sqft homes ℞ 06 · StartupBlack screens, boot loops, blue screens. Sometimes it's a 30-second fix; sometimes a part. Either way, you'll know the cost first.
Common in: post-update Windows machinesLaptop displays, hinges, and ribbon cables. New panel sourced, fit, and tested.
â„ž â„– 08Two-hour batteries that should last eight. OEM-compatible swap, calibrated and capped.
â„ž â„– 09Keyboard replacements, broken keycaps, drink-spill triage. Sometimes cleaning works; sometimes a swap.
â„ž â„– 10USB-C, MagSafe, barrel jacks. Soldered repair when the part exists; alternative when it doesn't.
â„ž â„– 11Thermal paste, dust clearing, fan replacement. Quiet machines run cooler and last longer.
â„ž â„– 12Clean OS install with your files preserved. Updates, drivers, and bloatware-free out the door.
â„ž â„– 13The driver from 2014, the wireless print queue, the all-in-one that won't scan. We make peace.
â„ž â„– 14Cameras, doorbells, thermostats, hubs. Networking that holds up when the wifi blinks.
â„ž â„– 15Gaming or workstation builds. Parts list review, assembly, OS, and burn-in test before pickup.
â„ž â„– 16Backups, account hygiene, vendor wrangling. The IT person you didn't want to hire full-time.
If a computer does it, I probably fix it.
→Two ways to get seen. Drop it off at the workbench, or I come to you. Either way, the diagnostic is free.
Drop it off at the workbench in Festus. Best for deep repairs, data recovery, motherboard work, and overnight burn-in tests. By appointment.
I drive to you with the kit. Best for desktops, Wi-fi setups, smart-home, and anything heavy. Same hourly rate plus a flat trip charge.
Comfortable getting hands-on? Walkthroughs for common fixes are free on the site. If you get stuck or it's more than expected, hand it off.
A simple, transparent process. You'll always know what's happening and what it will cost, before any wrenches turn.
Submit a repair request with your device details and what the issue looks like from your side.
I review the request, reach out, and set an appointment that fits the situation. Most days same-day or next-day.
After the free diagnostic, you get a plain-English recommendation and estimate. No paid work starts until you approve it.
After-care notes by text or email. Follow-ups if the symptom comes back. I stand behind the work.
I'm Rob. I've been making sick computers well again as 1&0 Computer Care since 2018, and I finished my Bachelor's in Cybersecurity in 2026. I don't sell upsells, I don't talk over you, and I won't quote a number bigger than it needs to be. I show up, I listen, I fix it.
"If I can't fix it, you don't pay. That's the only policy you need to remember."
Free diagnostic first. You see a clear estimate before any paid work begins. Most jobs wrap inside the first hour.
Every repair starts with figuring out what's actually wrong before you spend anything. If I can't fix it, you don't pay.
Most jobs fit inside this window. Real time, no padding. The diagnostic doesn't count against the hour.
For the bigger jobs: motherboard work, deep recovery, full rebuilds. Still billed by the minute against actual work.
Added on top of the hourly rate when I come to you. Same diagnostic, same honest hourly billing once I'm on site. The initial payment is due when I arrive.
Whatever the part actually cost. Receipt available on request. No markup, no "shop fee" tacked on.
Cash is the cleanest option — no fee, exact change appreciated. NFC, debit, and credit are accepted with a flat 5% convenience fee to cover processing.
Real quotes from public Google reviews. 40+ five-star reviews and counting. The same things keep coming up: quick turnaround, fair pricing, clear communication.
"Excellent quick service for a great price. He had my PC fixed in no time at all."
"Brought what I was told was an unrecoverable computer with very important programs on it, and walked out with it working."
"A one-stop shop for all your PC needs. He had my high-end gaming PC up and running in a little over a day."
Based in Festus. Regular service across Jefferson County and south St. Louis County. If you're in the neighborhood, I can probably help.
Not listed? Reach out anyway. If you're in Jefferson County or south St. Louis County, we can probably work something out.
Comfortable getting hands-on? I've published step-by-step walkthroughs for common fixes. If you get stuck or it's more than expected, hand it off.
Fill out the intake form. I'll get back within a few hours to confirm a time. No call center, no chatbot triage. Just me.
Quick answers. If yours isn't here, just call. I pick up.
You don't pay. Simple as that. The diagnostic is free and there's no charge if I can't make the original problem go away. I'll tell you honestly whether it's worth repairing, and if it isn't, I'll help you figure out what comes next.
Free diagnostic, then $100 for the first hour of recorded work (most jobs fit inside this). Anything beyond that is $50/hr against actual recorded time. House calls add a flat $100 trip charge, with the initial payment due upon arrival. Parts are billed at cost. Receipt available.
Yes. Seven days a week, 10am to 7pm. Christmas is the one exception. Everything is by appointment so your device gets real attention instead of being lost in a drop-off pile.
Both. Comfortable in macOS, Windows, and ChromeOS. Hardware repairs, software cleanup, and data work on all of them.
Home base is Festus. Regular service in Crystal City, Herculaneum, De Soto, Hillsboro, Arnold, and Imperial. Basically Jefferson County and south St. Louis County. Not listed? Reach out anyway, we can probably work something out.
Yes. I never copy data off your machine without permission, and any working copies are wiped from my shop drives after pickup. The privacy & data handling policy is published in full on the main site.
Cash, NFC (tap-to-pay), debit, or credit. Cash is preferred and has no fee. NFC, debit, and credit payments include a flat 5% convenience fee to cover processing. For house calls, the initial payment is due upon arrival.